Customer case study: Excel Plumbing
Excel Plumbing is a family-owned and operated retail plumbing supply and showroom. They have been in business since 1988 and have built a reputation for providing top-quality decorative plumbing products and exceptional customer service. Learn how they reduced their accounts payable costs by 40% with Routable.
The challenge
Prior to using Routable, Excel Plumbing faced several challenges with their payment process. They were manually printing invoices and checks and sending them through snail mail, and had a centralized inbox for emails. Data input into their ERP system and approvals were also done manually. In an attempt to move away from manual AP processes, Excel Plumbing tried using Melio but ultimately found that the platform failed to meet their needs on several fronts. Melio’s push for one-time card payouts, outreach attempts to vendors without the company’s consent, and lack of price transparency were all factors that led them to evaluate other solutions.
The solution
Excel Plumbing chose Routable as their payout solution in order to automate their payment and check processes, and reduce their paper usage. Routable’s cloud-based solution could be accessed remotely, allowed for the sending of remittance details to multiple contacts, and provided a seamless, real-time two-way sync with QuickBooks Online.