Customer case study: Excel Plumbing

Excel Plumbing is a family-owned and operated retail plumbing supply and showroom. They have been in business since 1988 and have built a reputation for providing top-quality decorative plumbing products and exceptional customer service. Learn how they reduced their accounts payable costs by 40% with Routable.

Excel Plumbing Supply & Showroom tub and shower images

"Since implementing Routable, our payment process has become much more efficient and cost-effective. By streamlining our accounts payable process, we've saved around 40% on annual costs, and the integration with QuickBooks Online has been extremely beneficial.”

Travis TranBusiness Operations, Excel Plumbing Supply & Showroom

The challenge

Prior to using Routable, Excel Plumbing faced several challenges with their payment process. They were manually printing invoices and checks and sending them through snail mail, and had a centralized inbox for emails. Data input into their ERP system and approvals were also done manually. In an attempt to move away from manual AP processes, Excel Plumbing tried using Melio but ultimately found that the platform failed to meet their needs on several fronts. Melio's push for one-time card payouts, outreach attempts to vendors without the company's consent, and lack of price transparency were all factors that led them to evaluate other solutions.

Excel Plumbing Supply & Showroom bathroom sink and shower images

The solution

Excel Plumbing chose Routable as their payout solution in order to automate their payment and check processes, and reduce their paper usage. Routable’s cloud-based solution could be accessed remotely, allowed for the sending of remittance details to multiple contacts, and provided a seamless, real-time two-way sync with QuickBooks Online.

Excel Plumbing uses Routable to sync directly with their Quickbooks Online

Excel Plumbing automates vendor payments with Routable

Since switching to Routable, Excel Plumbing has been able to mitigate check fraud by easily switching 60% of their vendors to accept payment via ACH. With Routable in place, Excel Plumbing is able conduct vendor risk checks and verify vendor bank accounts in real-time to mitigate fraud. The seamless integration with QuickBooks Online has been a valuable feature for the company.


reduction in AP costs


of vendors moved from check to ACH


This storefront increased their payout volume by 7x with Routable

With Routable’s easy-to-use REST API, the Hotplate team was able to streamline their vendor onboarding flow from the Hotplate website.

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