Sub-Processor List

Routable

To support Routable in providing fast and secure business payments, Routable engages and actively maintains relationships with third party sub-processors and partners to aid in data processing activities related to service delivery on behalf of Routable clients.

What is a sub-processor?

A sub-processor is a third party company engaged by Routable to process personal data (i) on behalf of Routable clients; and as communicated in the Routable Privacy Policy.

Sub-processors

Sub-Processor

What they do

Address

Privacy policy

AWS

Infrastructure Provider

Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal

https://aws.amazon.com/privacy/?nc1=f_pr

Dwolla

Domestic payments provider

666 Walnut St Suite 1830 Des Moines, IA 50309 United States

https://www.dwolla.com/legal/privacy/

Looker

Routable's internal business intelligence software

2300 Harrison St, San Francisco, CA 94110

https://looker.com/trust-center/privacy/policy/

Google

Routable google based cloud productivity and collaboration tools

1600 Amphitheatre Parkway Mountain View, CA 94043

https://policies.google.com/privacy?hl=en

Customer.io

Customer.io is an automated messaging platform used by Routable sales and support

921 South West Washington Street · Suite 820 · Portland, OR 97205

https://customer.io/legal/privacy-policy/

Intercom

Customer Support Chat software used to serve and assist Routable clients

2nd Floor, Stephen Court, 18-21 Saint Stephen's Green, Dublin 2

https://www.intercom.com/legal/privacy

Fivetran

Fivetran manages data delivery from source to destination, ensuring that Routable's business analytical data is always accurate, up to date, and reliable.

405 14th St Floor 11 Oakland, CA 94612

https://fivetran.com/legal/privacy

dbt

dbt is a development framework that combines modular SQL with software engineering best practices to make data transformation reliable, fast, and fun.

915 Spring Garden St, Ste 500, Philadelphia, Pennsylvania 19123, US

https://www.getdbt.com/cloud/privacy-policy/

Freshdesk

Routable's external support communication and management tool

2950 S Delaware St Suite 201, San Mateo, CA 94403

https://www.freshworks.com/privacy/

CurrencyCloud

International Payments provider

12 Steward Street, London, England

https://www.currencycloud.com/legal/privacy/

Alloy

Routable's fraud prevention platform provider. Alloy enables Routable to perform Know Your Customer (KYC), Know Your Business (KYB), Sanctions or Watchlist checks for each client organziation that is onboarded onto the Routable platform.

528 Folsom Street San Francisco, CA 94105

https://alloy.ai/privacy-policy/

Segment

Routable's customer event data and analytics platform

100 California Street Suite 700 San Francisco, CA 94111

https://segment.com/legal/privacy/

Plaid

Routable third party used for bank account verification (US Only)

1098 Harrison St, San Francisco, CA 94103

https://plaid.com/legal/

Rossum

Extracts data from files uploaded to the Routable Inbox for automated data entry (OCR)

71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

https://drive.google.com/file/d/1Lr4WbcK216CGk_r9mjyNLWkSVV42udbM/view

Chargebee

Routable’s third-party billing platform

909 Rose Avenue, Suite 610, North Bethesda, MD 20852

https://www.chargebee.com/privacy

Fullstory

Routable’s digital experience platform used to provide product insights and aid in support interactions

1745 Peachtree Rd NW Suite G, Atlanta, GA 30309

https://www.fullstory.com/legal/privacy-policy/