Sub-Processor List
Routable
To support Routable in providing fast and secure business payments, Routable engages and actively maintains relationships with third party sub-processors and partners to aid in data processing activities related to service delivery on behalf of Routable clients.
What is a sub-processor?
A sub-processor is a third party company engaged by Routable to process personal data (i) on behalf of Routable clients; and as communicated in the Routable Privacy Policy.
Sub-processors
Sub-Processor | What they do | Address | Privacy policy |
|---|---|---|---|
AWS | Infrastructure Provider | Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal | https://aws.amazon.com/privacy/?nc1=f_pr |
Dwolla | Domestic payments provider | 666 Walnut St Suite 1830 Des Moines, IA 50309 United States | https://www.dwolla.com/legal/privacy/ |
Looker | Routable's internal business intelligence software | 2300 Harrison St, San Francisco, CA 94110 | https://looker.com/trust-center/privacy/policy/ |
Routable google based cloud productivity and collaboration tools | 1600 Amphitheatre Parkway Mountain View, CA 94043 | https://policies.google.com/privacy?hl=en | |
Customer.io | Customer.io is an automated messaging platform used by Routable sales and support | 921 South West Washington Street · Suite 820 · Portland, OR 97205 | https://customer.io/legal/privacy-policy/ |
Intercom | Customer Support Chat software used to serve and assist Routable clients | 2nd Floor, Stephen Court, 18-21 Saint Stephen's Green, Dublin 2 | https://www.intercom.com/legal/privacy |
Fivetran | Fivetran manages data delivery from source to destination, ensuring that Routable's business analytical data is always accurate, up to date, and reliable. | 405 14th St Floor 11 Oakland, CA 94612 | https://fivetran.com/legal/privacy |
dbt | dbt is a development framework that combines modular SQL with software engineering best practices to make data transformation reliable, fast, and fun. | 915 Spring Garden St, Ste 500, Philadelphia, Pennsylvania 19123, US | https://www.getdbt.com/cloud/privacy-policy/ |
Freshdesk | Routable's external support communication and management tool | 2950 S Delaware St Suite 201, San Mateo, CA 94403 | https://www.freshworks.com/privacy/ |
CurrencyCloud | International Payments provider | 12 Steward Street, London, England | https://www.currencycloud.com/legal/privacy/ |
Alloy | Routable's fraud prevention platform provider. Alloy enables Routable to perform Know Your Customer (KYC), Know Your Business (KYB), Sanctions or Watchlist checks for each client organziation that is onboarded onto the Routable platform. | 528 Folsom Street San Francisco, CA 94105 | https://alloy.ai/privacy-policy/ |
Segment | Routable's customer event data and analytics platform | 100 California Street Suite 700 San Francisco, CA 94111 | https://segment.com/legal/privacy/ |
Plaid | Routable third party used for bank account verification (US Only) | 1098 Harrison St, San Francisco, CA 94103 | https://plaid.com/legal/ |
Rossum | Extracts data from files uploaded to the Routable Inbox for automated data entry (OCR) | 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom | https://drive.google.com/file/d/1Lr4WbcK216CGk_r9mjyNLWkSVV42udbM/view |
Chargebee | Routable’s third-party billing platform | 909 Rose Avenue, Suite 610, North Bethesda, MD 20852 | https://www.chargebee.com/privacy |
Fullstory | Routable’s digital experience platform used to provide product insights and aid in support interactions | 1745 Peachtree Rd NW Suite G, Atlanta, GA 30309 | https://www.fullstory.com/legal/privacy-policy/ |
Zendesk | Customer Support software used to serve and assist Routable interactions with clients | 989 Market St San Francisco, CA 94103 | https://www.zendesk.com/company/agreements-and-terms/privacy-notice/ |
Check Issuing | Routables check issuing service provider | 1835 E. 6th St., Suite 22 Tempe, AZ 85281 | https://www.checkissuing.com/privacy-policy/ |
Salesforce | Routables CRM Software Platform | 415 Mission Street San Francisco, California | https://www.salesforce.com/company/privacy/ |
Convera | International Payments provider | 450 West 14th Street, 14 Floor New York, NY 10014 | https://convera.com/docs/convera-privacy-statement-en.pdf |
Trulioo | One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally. | 400 – 114 E 4th Ave, Vancouver, BC V5T 1G2 | https://www.trulioo.com/privacy |
Hightouch | Part of Routable's data warehouse tools, used to integrate with other providers | 576 Folsom St, San Francisco, CA 94105 | https://hightouch.com/privacy-policy |
Artie | Part of Routable's data tools, used to translate data into a data warehouse | 601 Van Ness Ave Apt 28, San Francisco, CA 94102 | https://docs.artie.so/legal/privacy-policy |
Middesk | One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally. | 85 2nd St, Suite 710, San Francisco, CA 94105 | https://www.middesk.com/privacy |
Inscribe | One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally. | 500 2nd St. Floor 0. San Francisco, California 94107 | https://www.inscribe.ai/privacy |
Egnyte | Routable's Secure File Storage platform. Used for communicating with clients | 1350 W. Middlefield Road Mountain View, CA 94043 | https://www.egnyte.com/privacy-policy |
Postmark | Routables customer email delivery platform | 1 N Dearborn St, Chicago, IL 60602 | https://postmarkapp.com/privacy-policy |
Giact | One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally. | 700 Central Expressway S. Suite 300 Allen, TX 75013 | https://giact.com/privacy-policy/ |
Heron Data | One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally. | 169 Madison Ave STE 2195 New York, NY 10016 | https://www.herondata.io/privacy/ |
Sentry | Routable's error monitoring service | 45 Fremont Street, 8th Floor, San Francisco, CA 94105 | https://sentry.io/privacy/ |
Honeycomb | Routable's performance and observability tool | 944 Market St 6th floor, San Francisco | https://www.honeycomb.io/privacy |
