Sub-Processor List
Routable
To support Routable in providing fast and secure business payments, Routable engages and actively maintains relationships with third party sub-processors and partners to aid in data processing activities related to service delivery on behalf of Routable clients.
What is a sub-processor?
A sub-processor is a third party company engaged by Routable to process personal data (i) on behalf of Routable clients; and as communicated in the Routable Privacy Policy.
Sub-processors
Infrastructure Provider
Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal
https://aws.amazon.com/privacy/?nc1=f_pr
Domestic payments provider
666 Walnut St Suite 1830 Des Moines, IA 50309 United States
https://www.dwolla.com/legal/privacy/
Routable’s internal business intelligence software
2300 Harrison St, San Francisco, CA 94110
https://looker.com/trust-center/privacy/policy/
Routable google based cloud productivity and collaboration tools
1600 Amphitheatre Parkway Mountain View, CA 94043
https://policies.google.com/privacy?hl=en
Customer.io is an automated messaging platform used by Routable sales and support
921 South West Washington Street · Suite 820 · Portland, OR 97205
https://customer.io/legal/privacy-policy/
Customer Support Chat software used to serve and assist Routable clients
2nd Floor, Stephen Court, 18-21 Saint Stephen’s Green, Dublin 2
https://www.intercom.com/legal/privacy
Fivetran manages data delivery from source to destination, ensuring that Routable’s business analytical data is always accurate, up to date, and reliable.
405 14th St Floor 11 Oakland, CA 94612
https://fivetran.com/legal/privacy
dbt is a development framework that combines modular SQL with software engineering best practices to make data transformation reliable, fast, and fun.
915 Spring Garden St, Ste 500, Philadelphia, Pennsylvania 19123, US
https://www.getdbt.com/cloud/privacy-policy/
Routable’s external support communication and management tool
2950 S Delaware St Suite 201, San Mateo, CA 94403
https://www.freshworks.com/privacy/
International Payments provider
12 Steward Street, London, England
https://www.currencycloud.com/legal/privacy/
Routable’s fraud prevention platform provider. Alloy enables Routable to perform Know Your Customer (KYC), Know Your Business (KYB), Sanctions or Watchlist checks for each client organziation that is onboarded onto the Routable platform.
528 Folsom Street San Francisco, CA 94105
https://alloy.ai/privacy-policy/
Routable’s customer event data and analytics platform
100 California Street Suite 700 San Francisco, CA 94111
https://segment.com/legal/privacy/
Routable third party used for bank account verification (US Only)
1098 Harrison St, San Francisco, CA 94103
https://plaid.com/legal/
Extracts data from files uploaded to the Routable Inbox for automated data entry (OCR)
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
https://drive.google.com/file/d/1Lr4WbcK216CGk_r9mjyNLWkSVV42udbM/view
Routable’s third-party billing platform
909 Rose Avenue, Suite 610, North Bethesda, MD 20852
https://www.chargebee.com/privacy
Routable’s digital experience platform used to provide product insights and aid in support interactions
1745 Peachtree Rd NW Suite G, Atlanta, GA 30309
https://www.fullstory.com/legal/privacy-policy/
Customer Support software used to serve and assist Routable interactions with clients
989 Market St San Francisco, CA 94103
https://www.zendesk.com/company/agreements-and-terms/privacy-notice/
Routables check issuing service provider
1835 E. 6th St., Suite 22 Tempe, AZ 85281
Routables CRM Software Platform
415 Mission Street San Francisco, California
https://www.salesforce.com/company/privacy/
International Payments provider
450 West 14th Street, 14 Floor New York, NY 10014
https://convera.com/docs/convera-privacy-statement-en.pdf
One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.
400 – 114 E 4th Ave, Vancouver, BC V5T 1G2
https://www.trulioo.com/privacy
Part of Routable’s data warehouse tools, used to integrate with other providers
576 Folsom St, San Francisco, CA 94105
https://hightouch.com/privacy-policy
Part of Routable’s data tools, used to translate data into a data warehouse
601 Van Ness Ave Apt 28, San Francisco, CA 94102
https://docs.artie.so/legal/privacy-policy
One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.
85 2nd St, Suite 710, San Francisco, CA 94105
https://www.middesk.com/privacy
One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.
500 2nd St. Floor 0. San Francisco, California 94107
https://www.inscribe.ai/privacy
Routable’s Secure File Storage platform. Used for communicating with clients
1350 W. Middlefield Road Mountain View, CA 94043
https://www.egnyte.com/privacy-policy
Routables customer email delivery platform
1 N Dearborn St, Chicago, IL 60602
https://postmarkapp.com/privacy-policy
One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.
700 Central Expressway S. Suite 300 Allen, TX 75013
One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.
169 Madison Ave STE 2195 New York, NY 10016
Routable’s error monitoring service
45 Fremont Street, 8th Floor, San Francisco, CA 94105
https://sentry.io/privacy/
Routable’s performance and observability tool
944 Market St 6th floor, San Francisco