Decent provides healthcare for start-ups and small businesses. Their mission is to improve health, reduce costs, and put members at the center of their care. Learn how they scaled their payments with Routable.
The challenge
Decent was looking for payments platform that could help them pay claims out of their existing claims adjudication system as well as collect insurance premiums from their members. They also needed a solution that could document every transaction for end-of-year audits and could streamline their W-9 collection.
The solution
After evaluating a few different payment providers, including Bill.com, only Routable had the features that suited their needs, including multiple payment options and approver levels. In the future, they hope to implement the Routable API to automate the claims adjudication process even further.
Decent streamlined their approvals with Routable
With Routable’s seamless approver workflow, Decent was able to completely automate their approval process. Providers can set up their own payment and banking information using Routable’s seamless vendor onboarding system. Routable also automates the collection of W-9 information from each provider, making it easier for them to gather information for 1099 generation.