NetSuite, a leading cloud ERP platform, has a robust ecosystem of integrations that can enhance its functionality and connect with other best-of-breed business apps. By using these integrations, businesses can automate processes, improve data accuracy, and get a holistic view of how their business is performing.
Let’s look at 10 must-have NetSuite integrations that will transform your business.
1. Routable
Routable is an AP automation platform that streamlines and automates invoice processing, bill payments, and vendor management. It has a real-time two-way sync with NetSuite, eliminating manual data entry, reducing errors, and speeding up the payables process. Routable allows businesses to easily make thousands of payments while strengthening vendor relationships.
It also features a cutting-edge forensic AI agent that proactively identifies and flags potentially fraudulent invoices, giving you unprecedented control over your payables. This intelligent agent analyzes invoice data for anomalies, suspicious patterns, and potential red flags and alerts the finance team to investigate before payment, protecting your business from financial losses and fraud.
Features
- Automated Invoice Processing: Routable’s OCR extracts data from invoices and routes bills for approval, minimizing manual effort.
- Flexible Approval Workflows: Configure custom approval workflows based on amount, department, custom fields, or other criteria so every payment is properly authorized.
- Real-time Payment Tracking: Monitor every payment in real time, from initiation to reconciliation, for complete visibility into your cash flow.
- Vendor Management: Centralize vendor information, automate onboarding, and collect vendor tax forms.
- Forensic AI Agent: Routable’s new AI agent analyzes invoices for anomalies, flags potentially fraudulent activity before payment, and protects your business from financial loss.
Best for
- High-Growth Companies: Routable scales with your company as you grow and process more transactions.
- E-commerce & Retail Businesses: Automate high-volume invoice processing and payments common in e-commerce.
- Finance Teams Seeking Efficiency: Free up finance teams from manual tasks so they can focus on strategic initiatives.
2. Shopify
Shopify is an e-commerce platform that lets businesses create and manage online stores. The NetSuite Shopify integration syncs data between the two platforms, automating order fulfillment, inventory management and customer data updates. This integration eliminates manual data entry, reduces errors and ensures consistency across both platforms so businesses can focus on growth and customer satisfaction.
Features
- Automated Order Syncing: Transfer order information from Shopify to NetSuite for seamless fulfillment.
- Real-time Inventory Updates: Keep inventory levels consistent across both platforms, avoid overselling and stockouts.
- Customer Data Synchronization: Have a unified view of customer data across Shopify and NetSuite, improve customer service and marketing efforts.
- Financial Reporting: Generate accurate financial reports by integrating Shopify sales data with NetSuite’s accounting module.
- Product Catalog Management: Manage product information consistently across both platforms, ensure accuracy and consistency.
Best for
- E-commerce Businesses: The integration is designed for businesses selling online through Shopify.
- Direct-to-Consumer Brands: Streamline operations and improve customer experience for D2C brands.
- Multi-Channel Retailers: Manage online sales alongside other sales channels, get a holistic view of the business.
3. HubSpot
HubSpot is a CRM and marketing automation platform. The NetSuite HubSpot integration connects marketing efforts with sales data, giving businesses valuable insights into customer behavior and campaign performance. By aligning marketing and sales data, businesses can gain a deeper understanding of the customer journey, personalize interactions and optimize their marketing ROI.
Features
- Lead Synchronization: Sync leads generated in HubSpot with NetSuite so sales teams can follow up quickly.
- Contact Management: Have a unified view of customer contacts across both platforms, improve communication and personalization.
- Marketing Automation: Trigger automated marketing workflows based on NetSuite data, personalize customer interactions.
- Sales Insights: Get insights into campaign performance by tracking their impact on sales in NetSuite.
- Closed-Loop Reporting: Track the entire customer journey from marketing touchpoint to closed deal, measure ROI of marketing efforts.
Best for
- Marketing Teams: Get valuable insights into campaign performance and optimize marketing strategies.
- Sales Teams: Access real-time lead information and improve sales follow-up.
- Businesses Focused on Growth: Align marketing and sales efforts to drive revenue growth.
4. Salesforce
Salesforce is a popular CRM platform. The NetSuite Salesforce integration connects sales activities with back-office operations, simplifying sales processes and giving a 360-degree view of the customer. This integration gives sales teams real-time access to customer data so they can close deals faster and more efficiently.
Features
- Opportunity Management: Sync sales opportunities between Salesforce and NetSuite, accurate forecasting and tracking.
- Customer Information Synchronization: Have a consistent view of customer data across both platforms, improve customer service.
- Order Management: Automate transfer of sales orders from Salesforce to NetSuite for seamless fulfillment.
- Quote to Cash Automation: Streamline sales process from quote creation to cash collection.
- Real-time Data Visibility: Access real-time data from both platforms, comprehensive view of customer and sales pipeline.
Best for
- Sales-Driven Organizations: Improve sales efficiency and effectiveness through automation and data visibility.
- Businesses with Complex Sales Processes: Simplify complex sales cycles and improve collaboration between sales and back-office teams.
- Enterprises: The integration is suitable for larger organizations with established sales processes.
5. Freshdesk
Freshdesk is a cloud-based customer support platform. The NetSuite Freshdesk integration connects customer support interactions with customer data in NetSuite so businesses can provide personalized and efficient support. This integration gives support agents the context to resolve issues quickly and effectively, resulting in higher customer satisfaction.
Features
- Ticket Synchronization: Create and update support tickets in Freshdesk based on customer interactions in NetSuite.
- Customer Context: Give support agents access to customer information from NetSuite, personalized support.
- Case Management: Track and manage customer support cases in NetSuite, central view of customer issues.
- Reporting and Analytics: Get insights into customer support trends and identify areas for improvement.
- Automated Workflows: Automate support processes based on NetSuite data, efficiency.
Best for
- Customer Support Teams: Improve customer support efficiency and effectiveness.
- Businesses Focused on Customer Experience: Provide personalized and proactive customer support.
- Companies with High Support Volumes: Simplify support processes and manage large volumes of customer inquiries.
6. Adobe Commerce (Magento)
Adobe Commerce (formerly Magento) is a popular e-commerce platform. The NetSuite Adobe Commerce integration syncs data between the two platforms, automating order fulfillment, inventory management and customer data updates. This is for businesses looking to scale their online sales and provide a better customer experience.
Features
- Automated Order Processing: Automatically transfer order information from Adobe Commerce to NetSuite for seamless fulfillment.
- Real-time Inventory Updates: Keep inventory levels consistent across both platforms, prevent overselling and stockouts.
- Customer Data Synchronization: Have a unified view of customer data across Adobe Commerce and NetSuite, improve customer service and marketing efforts.
- Financial Reporting: Generate financial reports by integrating Adobe Commerce sales data with NetSuite’s accounting module.
- Product Catalog Management: Manage product information across both platforms.
Best for
- E-commerce Businesses: Designed for businesses selling online through Adobe Commerce.
- Businesses with Complex E-commerce Needs: Support complex product catalogs, pricing structures and sales workflows.
- B2B and B2C Businesses: Suitable for businesses selling to both consumers and other businesses.
7. UPS
The NetSuite UPS integration automates shipping processes by creating shipping labels, tracking packages and calculating shipping costs. This eliminates manual data entry, reduces shipping errors and provides real-time visibility into the shipping process.
Features
- Automated Label Generation: Automatically generate UPS shipping labels from NetSuite sales orders.
- Real-time Tracking: Track shipments in real-time within NetSuite.
- Shipping Cost Calculation: Calculate UPS shipping costs based on package weight, destination and service level.
- Address Validation: Validate customer addresses for accurate delivery.
- Package Management: Manage package information and track shipments.
Best for
- Businesses that Ship Products Regularly: Automate and simplify shipping.
- E-commerce Businesses: Manage high volumes of shipments.
- Warehouses and Distribution Centers: Integrate shipping with warehouse management.
8. FedEx
The NetSuite FedEx integration offers many of the same features as the UPS integration, including automated shipping, real-time tracking, and cost calculation. This allows businesses to choose the most cost effective and efficient shipping options for their needs, improve delivery times and customer satisfaction.
Features
- Automated Label Generation: Automatically generate FedEx shipping labels from NetSuite sales orders.
- Real-time Tracking: Track shipments in real-time within NetSuite.
- Address Validation: Validate customer addresses.
- Package Management: Manage package information and track shipments.
Best for
- Businesses that Ship Products Regularly: Automate and simplify shipping.
- E-commerce Businesses: Manage high volumes of shipments.
- Warehouses and Distribution Centers: Integrate shipping with warehouse management.
9. Amazon
The NetSuite Amazon integration enables selling on the Amazon marketplace by synchronizing product listings, inventory and orders. This simplifies multi-channel selling, ensures accurate inventory levels and seamless order fulfillment across both NetSuite and Amazon.
Features
- Product Listing Synchronization: Automatically sync product listings between NetSuite and Amazon, reduce manual effort.
- Inventory Management: Maintain inventory levels across both platforms, prevent overselling and stockouts.
- Order Processing: Automatically process Amazon orders in NetSuite, streamline fulfillment and improve order accuracy.
- Fulfillment Automation: Automate the fulfillment process for Amazon orders, generate shipping labels and tracking information.
- Financial Reconciliation: Reconcile Amazon sales data with NetSuite’s accounting module.
Best for
- Businesses Selling on Amazon: Designed for businesses looking to expand on the Amazon marketplace.
- E-commerce Businesses: Manage sales across multiple channels, own website and Amazon.
- Brands Looking to Scale: Simplify the complexity of selling on a large marketplace like Amazon.
10. BigCommerce
BigCommerce is another e-commerce platform for businesses to create and manage online stores. The NetSuite BigCommerce integration syncs data between the two platforms, automates order fulfillment, inventory management and customer data updates. This helps businesses scale online and provide a seamless customer experience.
Features
- Automated Order Processing: Automatically transfer order information from BigCommerce to NetSuite for seamless fulfillment.
- Real-time Inventory Updates: Keep inventory levels consistent across both platforms, prevent stockouts and overselling.
- Customer Data Synchronization: Keep customer data up-to-date across BigCommerce and NetSuite, improve customer service and personalization.
- Financial Reporting: Generate financial reports by integrating BigCommerce sales data with NetSuite’s accounting module.
- Product Catalog Management: Manage product information across both platforms.
Best for
- E-commerce Businesses using BigCommerce: Designed for businesses selling online through BigCommerce.
- Direct-to-Consumer Brands: Simplify operations and customer experience for D2C brands using BigCommerce.
Businesses Looking to Scale: Grow e-commerce with automated data sync.