Sub-Processor List

Routable

To support Routable in providing fast and secure business payments, Routable engages and actively maintains relationships with third party sub-processors and partners to aid in data processing activities related to service delivery on behalf of Routable clients.

What is a sub-processor?

A sub-processor is a third party company engaged by Routable to process personal data (i) on behalf of Routable clients; and as communicated in the Routable Privacy Policy.

Sub-processors

What they do

Address

AiPrise

What they do

Routable’s fraud prevention platform provider. AiPrise enables Routable to perform Know Your Customer (KYC), Know Your Business (KYB), Sanctions or Watchlist checks for each client organziation that is onboarded onto the Routable platform

Address

2261 Bowers Ave, Santa Clara, CA 95051

https://www.aiprise.com/privacy-policy

Artie

What they do

Part of Routable’s data tools, used to translate data into a data warehouse

Address

601 Van Ness Ave Apt 28, San Francisco, CA 94102

https://docs.artie.so/legal/privacy-policy

AWS

What they do

Infrastructure Provider

Address

Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal

https://aws.amazon.com/privacy/?nc1=f_pr

Check Issuing

What they do

Routables check issuing service provider

Address

1835 E. 6th St., Suite 22 Tempe, AZ 85281

Privacy Policy

Convera

What they do

International Payments provider

Address

450 West 14th Street, 14 Floor New York, NY 10014

https://convera.com/docs/convera-privacy-statement-en.pdf

CurrencyCloud

What they do

International Payments provider

Address

12 Steward Street, London, England

https://www.currencycloud.com/legal/privacy/

dbt

What they do

dbt is a development framework that combines modular SQL with software engineering best practices to make data transformation reliable, fast, and fun.

Address

915 Spring Garden St, Ste 500, Philadelphia, Pennsylvania 19123, US

https://www.getdbt.com/cloud/privacy-policy/

Dwolla

What they do

Domestic payments provider

Address

666 Walnut St Suite 1830 Des Moines, IA 50309 United States

https://www.dwolla.com/legal/privacy/

Egnyte

What they do

Routable’s Secure File Storage platform. Used for communicating with clients

Address

1350 W. Middlefield Road Mountain View, CA 94043

https://www.egnyte.com/privacy-policy

Fivetran

What they do

Fivetran manages data delivery from source to destination, ensuring that Routable’s business analytical data is always accurate, up to date, and reliable.

Address

405 14th St Floor 11 Oakland, CA 94612

https://fivetran.com/legal/privacy

Fullstory

What they do

Routable’s digital experience platform used to provide product insights and aid in support interactions

Address

1745 Peachtree Rd NW Suite G, Atlanta, GA 30309

https://www.fullstory.com/legal/privacy-policy/

Google

What they do

Routable google based cloud productivity and collaboration tools

Address

1600 Amphitheatre Parkway Mountain View, CA 94043

https://policies.google.com/privacy?hl=en

Heron Data

What they do

One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.

Address

169 Madison Ave STE 2195 New York, NY 10016

Privacy Policy

Hightouch

What they do

Part of Routable’s data warehouse tools, used to integrate with other providers

Address

576 Folsom St, San Francisco, CA 94105

https://hightouch.com/privacy-policy

Honeycomb

What they do

Routable’s performance and observability tool

Address

944 Market St 6th floor, San Francisco

Privacy Notice

Inscribe

What they do

One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.

Address

500 2nd St. Floor 0. San Francisco, California 94107

https://www.inscribe.ai/privacy

Intercom

What they do

Customer Support Chat software used to serve and assist Routable clients

Address

2nd Floor, Stephen Court, 18-21 Saint Stephen’s Green, Dublin 2

https://www.intercom.com/legal/privacy

JP Morgan Chase

What they do

One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.

Address

70 Park Avenue, New York, NY

https://www.jpmorgan.com/privacy

Kaunt

What they do

Routable’s Accounting AI Partner

Address

Mariane Thomsens Gade 6, st. 1.,
8000 Aarhus C
Denmark

https://www.kaunt.com/company/privacy-and-cookie-policy

Looker

What they do

Routable’s internal business intelligence software

Address

2300 Harrison St, San Francisco, CA 94110

https://looker.com/trust-center/privacy/policy/

Plaid

What they do

Routable third party used for bank account verification (US Only)

Address

1098 Harrison St, San Francisco, CA 94103

https://plaid.com/legal/

Postmark

What they do

Routables customer email delivery platform

Address

1 N Dearborn St, Chicago, IL 60602

https://postmarkapp.com/privacy-policy

Rossum

What they do

Extracts data from files uploaded to the Routable Inbox for automated data entry (OCR)

Address

71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

https://drive.google.com/file/d/1Lr4WbcK216CGk_r9mjyNLWkSVV42udbM/view

Salesforce

What they do

Routables CRM Software Platform

Address

415 Mission Street San Francisco, California

https://www.salesforce.com/company/privacy/

Sentry

What they do

Routable’s error monitoring service

Address

45 Fremont Street, 8th Floor, San Francisco, CA 94105

https://sentry.io/privacy/

Trulioo

What they do

One of Routables due dilligence vendors that help verify identity and streamline the onboarding of customers & businesses globally.

Address

400 – 114 E 4th Ave, Vancouver, BC V5T 1G2

https://www.trulioo.com/privacy

Zendesk

What they do

Customer Support software used to serve and assist Routable interactions with clients

Address

989 Market St San Francisco, CA 94103

https://www.zendesk.com/company/agreements-and-terms/privacy-notice/